Effective Date: August 04, 2025

At Aster Holidays, your privacy is extremely important to us. This Privacy Policy outlines how we collect, use, and protect your information when you use our website and services, accessible at www.asterholidays.com.

1. Information We Collect

a. Personal Information

We collect information that you voluntarily provide to us when you:

• Book a stay or travel experience
• Subscribe to our newsletters
• Fill out a form or contact us directly

This may include your name, email address, phone number, postal address, and payment information.

b. Usage Data

We automatically collect certain data about how you interact with our website, such as:

• IP address
• Browser type
• Device information
• Pages visited
• Time spent on pages
• Referral URLs

2. How We Use Your Information

We use the information collected to:

• Process bookings and transactions
• Respond to inquiries and provide support
• Improve website functionality and customer experience
• Send promotional emails or newsletters (with your consent)
• Ensure compliance with legal obligations

3. Sharing of Information

We do not sell or rent your personal data. We may share your information with:

• Trusted third-party service providers for payment processing, analytics, or communication
• Legal authorities, if required by law or to protect our rights

4. Data Security

We implement security measures to protect your information from unauthorized access, disclosure, or destruction. However, no digital transmission is 100% secure, and we encourage you to be cautious when sharing sensitive data.

5. Cookies and Tracking Technologies

We use cookies and similar tracking tools to:

• Enhance website functionality
• Understand user behaviour
• Personalise content and advertisements

You can manage cookie preferences through your browser settings.

6. Your Rights

You have the right to:

• Access, update, or delete your personal information
• Withdraw consent for marketing communications
• Request a copy of the data we hold about you

Please contact us using the details below to exercise these rights.

7. Third-Party Links

Our website may contain links to external sites not operated by us. We are not responsible for the content or privacy practices of these third-party websites.

8. Children’s Privacy

Our services are not intended for children under the age of 13. We do not knowingly collect personal information from minors. If you believe your child has provided us with data, please contact us immediately.

9. Changes to This Policy

We may update this Privacy Policy occasionally. Changes will be posted on this page with a revised effective date. We encourage you to review the policy periodically.

10. Contact Us

If you have questions or concerns regarding this Privacy Policy, you may contact us at:

Aster Travel & Hospitality Services Pvt. Ltd.

Aishwarya Enclave, No.144 & 145,

K Narayanapura, Kothanur,

Bengaluru, Karnataka 560077

For Three Hills Coorg: info@3hills.in

For Coffeeberry Hills Chikmagalur: info@coffeeberryhills.in